Frequently asked questions
32 answers to the questions buyers ask us most often - pricing, grades, delivery, modifications, reefers, warranty, and international shipping. If you can't find what you need, our sales team replies within 4 working hours.
Sizes, grades, pricing, and how to place your first order.
Truck access, timing, international shipping, and site preparation.
Doors, windows, offices, workshops, homes, cafés, and custom builds.
Cold-chain shipping, set-points, power, and pre-trip inspections.
Payment methods, deposits, refunds, and enterprise accounts.
What's covered, for how long, and how to raise a claim.
Customs, taxes, duties, and country-specific requirements.
Buying containers
Delivery & logistics
Modifications & conversions
Refrigerated (reefer) containers
Payments, invoicing & terms
Warranty & quality
International & cross-border
Still have a question?
Our sales team replies within 4 working hours. Send us your delivery ZIP/postcode and what you're trying to move - we'll come back with a fixed-price quote.
