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Frequently asked questions

32 answers to the questions buyers ask us most often - pricing, grades, delivery, modifications, reefers, warranty, and international shipping. If you can't find what you need, our sales team replies within 4 working hours.

Buying containers

Sizes, grades, pricing, and how to place your first order.

Delivery & logistics

Truck access, timing, international shipping, and site preparation.

Modifications & conversions

Doors, windows, offices, workshops, homes, cafés, and custom builds.

Refrigerated (reefer) containers

Cold-chain shipping, set-points, power, and pre-trip inspections.

Payments, invoicing & terms

Payment methods, deposits, refunds, and enterprise accounts.

Warranty & quality

What's covered, for how long, and how to raise a claim.

International & cross-border

Customs, taxes, duties, and country-specific requirements.

Still have a question?

Our sales team replies within 4 working hours. Send us your delivery ZIP/postcode and what you're trying to move - we'll come back with a fixed-price quote.